Lessons are available in 30 or 60 minute blocks. The benefits of longer lessons vary depending on your age and skill level. 30 minute lessons are $40 and 60 minute lessons are $80 (all include GST). Lessons are pre-paid a term in advance. Payments can be made by Cash or Bank Transfer.
I want you to greatly benefit from your lessons, therefore it's important you practice consistently (I will guide you on this). If it's clear you are not progressing because of lack of practice and/or interest, we may talk to you about reconsidering lessons. We mean no offence by this, just respect for you, your time and your money.
Our aim is to have lessons begin and end at the scheduled time. If you are late, your lesson will still finish at the originally scheduled time and no credit or refunds can be offered for the missed time.
If you are unable to attend your lesson due to illness, please email email@example.com or call (+61) 0419 809 593 by 5pm the evening before and we will make best efforts to schedule a make-up lesson with your teacher. No make-up lesson will be available if notice of non-attendance is not given by that time. If you are unable to attend a lesson, you will need to inform your teacher at least 1 week in advance to schedule a make-up lesson.
In extraordinary conditions that mean you/your child are unable to continue lessons for the remainder of the term, we will refund the unused portion of your tuition fees.
Invoices are emailed out at the start of each term. Payment of invoices must be made by the beginning of week 3 of each term (or 2 weeks after the invoice is sent if commencing lessons mid-term). If payment is not made by the end of week 3, you/your child will not be able to have lessons until payment has been made.